We understand that unanticipated events happen occasionally in everyone's life and we are happy to honor your business as follows. If there are any health issues present at the time of your scheduled massage that would might make a massage a bad idea, including fever/cold/flu/sickness, please contact us BEFORE your session. If you are pregnant at the time of your massage appointment, please inform us at the time of scheduling your session.
24-hour advance notice is required when cancelling a massage appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged a $15 fee.
Anyone who fails to show up for a scheduled massage appointment or does not provide 24 hours cancellation notice, will be considered a "No-Show" and will be charged $15 fee for the missed appointment.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full" session.
*All Promotional Vouchers must call office to schedule